Template, not legal advice; have a lawyer review before relying on it.
Privacy Policy: Satsang: Awareness & Wisdom
Effective date: 28 September 2026
Operator: [OPERATOR_LEGAL_NAME], [OPERATOR_ADDRESS] ("we", "us")
Website/app: https://satsang-app.pages.dev (the "Service")
We built Satsang to collect as little as possible. There are no accounts, no ads and no tracking. This policy explains what happens to your information when you use the Service.
- Your chats, saved answers and settings are stored in your own browser on your device, not on our servers.
- When you send a message, it passes through our server to our AI provider, OpenAI, only so a reply can be generated. We ask your permission before your first message.
- Our server does not store the content of your messages.
- For security and to prevent abuse, we keep minimal technical logs (such as a scrambled form of your IP address and request counts) for 7 days.
- Your browser also sends a random anonymous ID generated on your device. It is not linked to your identity and is used only for rate limiting and abuse prevention.
- You can delete everything on your device at any time from Settings → Delete all data, or by clearing your browser data.
2. What we process, why, and for how long
| Data | Where it lives | Why | How long |
|---|---|---|---|
| Your chat messages and recent conversation context | Sent from your browser → our server → OpenAI. Not stored by our server. | To generate the AI reply you asked for. | Our server: not retained after the reply is delivered. OpenAI: may retain it for a limited period under its own policy (see section 3). |
| Chat history, saved answers, preferences, consent choice | Only in your browser (IndexedDB / local storage) on your device | So the app remembers your conversations and settings | Until you delete them in the app or clear your browser data. Some browsers may clear this automatically after a period of inactivity. |
| IP address (processed briefly) and a one-way hashed version of it | Our server / Cloudflare | Rate limiting, preventing abuse and bots, security | Rate-limit counters: up to 24 hours. Operational logs (time, hashed IP, status code, size of request): 7 days. |
| A random anonymous ID generated on your device | Sent from your browser to our server with each message | Rate limiting and abuse prevention only. It is not linked to your name, contact details or identity, and we do not use it for tracking or advertising. | Rate-limit counters: up to 24 hours. Operational logs: 7 days. Clearing site data creates a new ID. |
| Bot-check signals (browser and device characteristics used to tell humans from bots) | Cloudflare Turnstile | To protect the Service from automated abuse | Under Cloudflare Turnstile's policy |
| Emails you send us | Our email inbox | To answer support or privacy requests | Up to 12 months after the conversation ends, unless the law requires longer |
We do not collect names, email addresses (unless you email us), phone numbers, precise location, contacts or payment information. We do not use advertising or analytics cookies, and we do not sell or share your data for advertising. Analytics: The Service currently uses no analytics. If we ever add privacy-friendly analytics (for example, cookieless and aggregate-only), we'll update this policy before turning it on.
Please don't share sensitive personal details (such as health information, full names of other people, or contact details) in chat. The Service doesn't need them to work.
3. Sharing with a third-party AI provider
To answer your questions, the text you send (and recent messages from the same conversation, for context) is transmitted to OpenAI, which processes it and returns a reply. We send it without your name, account or contact details (we don't have them). OpenAI handles this data under its own terms and privacy policy: https://openai.com/policies/privacy-policy. OpenAI may retain messages for a limited time (for example, for abuse and misuse monitoring) under that policy, and by default it does not use API data to train its models. Where the provider offers settings to prevent use of API data for model training or to limit retention, we use them. We only send messages after you've agreed on the consent screen, and you can withdraw consent at any time in Settings (chat will then be switched off).
Other service providers who process data for us: Cloudflare, Inc. (hosting via Cloudflare Pages/Workers, security, network) and Cloudflare Turnstile (bot protection). We require our providers to protect data at least as well as this policy describes. We may disclose information if the law requires it.
4. International transfers
Our providers may process data outside India (for example, in the United States or the EU). Where required, we rely on appropriate safeguards offered by those providers.
5. Children
The Service is not directed at children and is intended for people aged 18 or older. We ask you to confirm your age before using chat. If you believe a child has used the Service, contact us and we'll help. Note that we hold no chat data on our servers to delete, and data in the child's browser can be deleted on that device.
6. Your choices and rights
- Delete your data: Use Settings → Delete chat history or Delete all data, or clear site data for https://satsang-app.pages.dev in your browser settings. Because we don't store your chats on our servers, this removes them completely from our side too (apart from anything already processed by OpenAI under its policy).
- Withdraw consent: Turn off AI chat in Settings at any time. It's as easy as giving consent.
- Access, correction, erasure, grievance: You can contact us about any personal data we might hold (in practice, only short-lived technical logs). Under India's Digital Personal Data Protection Act, 2023 (as its provisions apply), you may also nominate another person to exercise your rights and, once available, complain to the Data Protection Board of India.
- Visitors in the EU/EEA/UK: We rely on your consent to process chat messages and on our legitimate interests for security logs. You have rights of access, rectification, erasure, restriction, objection and portability where applicable, the right to withdraw consent, and the right to complain to your local data protection authority.
7. Grievance officer and contact
Grievance officer: [GRIEVANCE_OFFICER_NAME] Email: satsang.app@gmail.com Address: [OPERATOR_LEGAL_NAME], [OPERATOR_ADDRESS] We aim to acknowledge requests within 7 days and resolve them within 30 days.
8. Security
We use HTTPS, keep API keys on the server only, minimise what we log, and limit access to logs. No system is perfectly secure. Please don't share sensitive details in chat.
9. Changes to this policy
If we change this policy, we'll update the effective date above and, for significant changes (for example, adding accounts, analytics or notifications), show a notice in the app before the change applies and ask for consent where required.
Satsang is independent and not affiliated with, endorsed by, or sponsored by Osho International Foundation.